Education & Experience
2025
September 2022-April 2025
Operations Manager
ICARMANDIAS (Broward County, FL)
May 2024
2024
Monday.com Work Management Certified
Work Management - Core
Work Management - Advanced
2023
Icarmandias is a full-service consulting and advertising agency focused on assisting small businesses and entrepreneur-owned brands. Consulting on HR, Accounting, Operations, and Marketing process improvements, they also boast a robust advertising agency for several brands in SE Florida.​​​​​​
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Planned and executed process improvement projects, engineering workflows in a tech stack including monday.com, Google Workspace, Trainual, Miro, etc.
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Internally assisted all company divisions (HR, Real Estate, Media, Marketing, Client Relations, and Accounting) with process-related projects, misc. tech support, and various requests for improving operational efficiencies
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As a part of monday.com’s Nonprofit Partner program, led project, provided training, and built a custom board workflow for a Texas-based non-profit that aided refugees and asylum seeking families
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Increased Media Associate workload efficiency by streamlining the procedure for presenting opportunities up the chain of approval
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Reduced Media and Marketing department’s manual data-entry hours with custom-designed, interconnected and automated monday board systems that reduced duplication, questions, missing information, etc.
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Organized and optimized years of creative asset storage, led training and setup of new system for ease of transition
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Eliminated cross-department meetings dedicated to billing questions and discrepancies by employing extensive monday formulas to automatically update account standings and review complex billing schedule status at-a-glance
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Resolved integration failures in various HR workflows for ATS and onboarding processes
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Standardized project management templates and Ops department procedures for efficiency and consistency
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Assisted with updating process improvement framework (Discover & Develop approach to process improvement)
March 2022
2022
Project Management Professional (PMP)
Above Target in all (3) domains: People, Process, Business Environment
2021
2020
2019
2018
May 2017-June 2022
Marketing Manager
HAZEL'S BEVERAGE WORLD (Boulder, CO)
Hazel’s Beverage World is Boulder’s largest liquor store. Locally-owned and operated, with a dedicated donation program, Hazel’s supports numerous local, non-profit organizations and their fundraising efforts. Featuring a one-third-scale Corsair airplane hanging over the extensive wine selection, Hazel’s embodies a strong brand-voice and stellar reputation for the knowledgeable staff, unique selection, free weekly tastings and special events.
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Leading the Marketing Department, managed the workloads and creative direction of the graphic designer and videographer
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Managed B2B relationships with vendors and supplier for event partnerships and giveaways and with advertising publications to buy, schedule, and proof ads
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Owned B2C brand voice, customer relationships and reputation through campaigns and events
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Coordinated application, approval, and delivery and hundreds of in-kind donations, annually.
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Designed and implemented new website and app development
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Started and managed video content creation and distribution to increase reach of weekly promotion and product features
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Established and recorded marketing department and company-wide procedures
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Developed content ideas, managed creative processes and tools
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Maintained organization of physical and digital assets and marketing materials
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Planned event activation, prizes, staffing, and executed day-of event setup through tear-down
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Applied project management principals to department project and tasks
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Led weekly status meetings that covered artwork approval, donation requests, advertising brainstorms, and status of upcoming events
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Plan, publish, and monitor social and digital content (including in-app marketing)
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Foster and maintain brand voice and messaging
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Gathered sales data post-campaign to analyze and develop a visual presentation for management review
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Drafted and managed department budget
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Assisted HR with new-hire onboarding
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Assisted Accounting with invoices, check runs, remitting sales tax, etc.
2017
October 2016-March 2017
Marketing Coordinator
YELLOW SCENE MAGAZINE (Erie, CO)
Yellow Scene Magazine is a local magazine serving Boulder County and the North Metro, featuring local journalism and hosting community events.
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Cultivated sponsorships with local businesses to support hosted events
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Developed omni-channel content strategy and engagement
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Fostered reader relationships, community outreach and public relations within the readership area, including frequent giveaways, contests, and source magazine feedback and content
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Managed cross-departmental workloads with Design, Sales, and Accounting to promote articles and events, deliver contracted advertiser promotion, and manage budgets
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Planned and MC’d community small-business marketing seminar
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Planned and executed additional Yellow Scene events, booking speakers, content collaboration and production, advertising, ticket sales, day-of logistics, and post-event reporting
2016
June 2015-May 2016
Project Manager
IMAGINE PRINT SOLUTIONS (Shakopee, MN)
Imagine Print Solutions is a complete marketing services and print production provider. From campaign conception to delivery, Imagine specializes in high-profile national campaigns, and creating meaningful brand connections through in-store experiences.
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End-to-end project management of temporary and permanent
point-of-purchase displays and custom store-front products -
Organized, reviewed, and processed each job into production
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Managed campaigns for a high-profile client with hundreds of stores per region, and three regions globally; campaigns ran simultaneously with variable assets distributed to each location
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Conducted clear and consistent communication with the Client, Account Executive, and entire chain of production
(prepress through delivery) -
Crafted clear instructions to meet demand for highest quality products in a fast-paced environment
2010-2015
2015
Student
UNIVERSITY OF WISCONSIN - STOUT
Bachelor of Science - Graphic Communications Management Major
Marketing Emphasis
- Dean's List - Four Semesters
- Elected Accounts Manager to
Stout Typographical Society
(student-run print
production organization)
September 2010-May 2015
Design Print Lab Assistant
UW-STOUT ART & DESIGN DEPARTMENT (WI)
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Assisted art department students and faculty with converting digital art concepts to tangible, printed artwork
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Educated students on highly specialized printing and finishing processes
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Troubleshooted printer issues on both Mac and Windows OS
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Maintained specialized equipment for rental, managed check-out and processed returns
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Completed general lab and printer maintenance (including printer networks)
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Installed printer drivers to individual student laptops
2014
June 2014-August 2014
Sales & Marketing - Intern
LAKE COUNTY PRESS (Waukegan, IL)
LCP specializes in delivering high-impact printed products that exceed brand standards via custom, in-house development, on-demand digital printing, specialty wide-format printing, and web-to-printing programs.
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Rotated through most departments to learn, assist, and record processes for future training (Sales, Account Management, Prepress/Preflight, and Marketing)
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Assisted and shadowed Sales Reps on Client meetings in the Chicago-area, as well as Client press proofing, and meeting prep
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Designed in-house marketing materials, including a large-format wall mural design for the digital press room wall
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Self taught Adobe After Effects & Premiere Pro to create an animated video for the annual Sales Team performance event (originally a Powerpoint, was given creative freedom to present material)
2013
January 2013-August 2013
Account Representative - Intern
INDEPENDENT PRINTING (De Pere, WI)
Independent Folders, a division of Independent Printing, is a national supplier of custom presentation folders, paperboard binders and promotional packaging. Products are manufactured on-site and sold through a national network of distributors.
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Managed print production projects from inquiry, through estimating, prepress and proofing, production, finishing, and delivery
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Assisted with in-person customer press proofing and color matching
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Gathered detailed specifications to provide the full project scope to estimating
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Provided knowledge to customers on company and industry standards and manufacturing capabilities for printed work
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Assisting in onboarding subsequent interns to their account teams